Welcome back to Chairlift Chats!
In this chairlift chat video, we discuss our money back satisfaction guarantee, an industry exclusive, and interview one customer that returned his boots last year.
Traditionally, skiers do not buy ski boots online or over the internet, but this is our model since it delivers the best product and value to our customers.
Potential customers contemplate whether or not they will like our boots without trying them, which is a valid concern. Since we truly believe in our boots and our fitting process to help eliminate potential customer’s fears we give a money back satisfaction guarantee.
The policy gives a customer 30 days to try the boots and, if they are not satisfied, return them for a full refund of the purchase price (less processing, shipping, and fitting charges).
The video is less than 2 minutes long and worth checking out.
Have a great weekend and Happy New Year!!
– The Dodge Boot Family
P.S. We have the only satisfaction guarantee of any ski boot manufacturer worldwide.